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Cancellation Policy

Cancellation Policy: *** By registration and payment, those who are registering are in agreement with the following terms. Cancellations: Full Refunds will be issued within the first day of signup only, however Credit Card processing fees will apply . Those who cancel up to a week in advance of the Course & Exam will receive a $132 refund. Anyone changing their Course & Exam date one week prior to their registered date will be required to pay a $120 rescheduling fee. Failing to comply will result in a complete loss of payment. Failure to show up will result in no refund. Course dates are subject to change due to poor weather conditions. The purchase of an “Exam Access Code” is a unique, one-time-use number, which the examinee must enter into the computer to access the exam. Only Registered ServSafe® Instructors or Proctors may administer the ServSafe® Online Exam. IMPORTANT: Exam Access Codes are NOT refundable. You MUST have a registered ServSafe® Instructor or Proctor to administer the exam. You may not administer the exam to yourself. BEFORE PURCHASING: check with your state restaurant association, local health department, or community college with a culinary or hospitality program to find out if a proctored online exam site is available in your area. Also, read regulatory requirements to ensure the online exam is accepted in your area. We can not issue a refund if you take the wrong exam. Re-Testing Policy: An examinee may take the examination twice within a thirty-day period, if necessary. If a third attempt is required, the examinee must wait at least sixty days from their last attempt. Re-testing must be scheduled during our classroom schedule. Total cost: $125.00 The ServSafe® Certification Exam is available online in English, Spanish, and Chinese. © 2020

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